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Every field guide, explainer, whitepaper and help-center article from the team — search or browse the full catalogue across Education, Help Center and Blog.
41 articles
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How to Create Your Account on Aurea
New to Aurea? You're just a few minutes away from unlocking a smarter way to manage money, crypto, and Web3 — all in one app. Here’s how to create your…
1 min readRead → - Help
What Is Aurea Quest?
Welcome to Aurea Questhttps://aureahub.squarespace.com/quest — where learning about money, crypto, and Web3 becomes a challenge, a game, and a real…
2 min readRead → - Guide
Banking Features on Aurea
With Aurea, your crypto wallet becomes a full financial hub — complete with a personal IBAN, P2P fiat transfers, and soon also a payment card. All in one…
1 min readRead → - Guide
Connect to Web3 dApps with WalletConnect
Want to use Uniswaphttps://app.uniswap.org/, Folks Financehttps://folks.finance/it, or other decentralized apps directly from your phone? With…
2 min readRead → - Guide
What You Can and Can't Do with Aurea
Managing your money shouldn’t feel like managing a second job. That’s why Aurea is built to bring everything — traditional banking, crypto, and Web3 — into…
2 min readRead → - Guide
Explore Web3 with Aurea
Web3 can feel like a maze: unfamiliar tools, complicated wallet connections, and a steep learning curve. That’s exactly why Aurea brings everything together…
2 min readRead → - Guide
Send & Receive Crypto with Aurea
Sending and receiving crypto shouldn’t feel complicated. With Aureahttps://aureahub.squarespace.com/members-home, it’s fast, intuitive, and secure — whether…
2 min readRead → - Guide
Buy & Sell Crypto with Aurea
Buying and selling crypto doesn’t need to be complicated. With Aurea — and seamless integration with Transakhttps://transak.com/ — you can manage everything…
2 min readRead → - Help
I Have a Refund Query — What Should I Do?
If you made a crypto transaction through Aurea Hub and have questions about a refund, here’s what you need to know 👇 🔍 When Are Refunds Possible? Refunds may…
1 min readRead → - Help
What Are the Payment Methods, Fees, and Limits on Transak?
When you buy or sell crypto through Aurea Hub, all payments are processed securely by our trusted partner Transak. Here’s what you should know about payment…
1 min readRead → - Help
How Can I Pay with Google Pay on Transak?
Want to use Google Pay to buy crypto through Aurea Hub? No problem — here’s how you can easily do it via our partner Transak 👇 💳 How to Pay with Google Pay…
1 min readRead → - Help
How Can I Add a New Card on Transak?
When you buy crypto via Aurea Hub, payments are handled by Transak — our trusted third-party partner. Adding a new card is quick and easy — here’s how 👇 🛒…
1 min readRead → - Help
Why Did I Receive More or Less Crypto Than Estimated?
When you buy crypto through Aurea Hub via our trusted partner Transak, the amount you receive might differ slightly from the estimate you saw during the…
1 min readRead → - Help
How Can I Change My Bank Account Details?
When you sell crypto through Aurea Hub via our partner Transak, your bank account details are essential for receiving your funds. But what if you need to…
1 min readRead → - Help
How Can I Sell Cryptocurrency with Aurea (via Transak)?
With Aurea Hub, you can not only buy but also sell crypto securely — thanks to our integration with Transak, a trusted third-party provider. Here’s how it…
1 min readRead → - Help
How Can I View My Order ID or Order History?
Whenever you buy crypto via Aurea Hub, the transaction is processed securely by our partner Transak. You can easily view your Order ID and Order History —…
1 min readRead → - Help
How Can I Cancel My Existing Order?
Once you place a crypto purchase order through Aurea Hub powered by Transak, it is processed quickly — but in some cases, you might still be able to cancel…
1 min readRead → - Help
How Do I Buy Crypto with Aurea (via Transak)?
Aurea Hub lets you buy crypto easily thanks to our integration with Transak — a trusted external partner that handles all fiat-to-crypto payments. But what…
1 min readRead → - Help
Which Countries and Cryptos Are Supported by Transak?
Aurea Hub lets you buy crypto easily thanks to our integration with Transak — a trusted external partner that handles all fiat-to-crypto payments. But what…
1 min readRead → - Help
What Is Transak?
Transak is a trusted third-party provider integrated into Aurea Hub. It allows you to buy crypto quickly and securely using traditional payment methods —…
1 min readRead → - Help
Bank Transfer — How Long Does It Take?
If you’re buying crypto through Aurea Hub using a bank transfer, please note that the payment is processed by our external partner Transak. This means the…
1 min readRead → - Help
My Account Was Compromised — What Should I Do?
If you believe your Aurea account has been compromised, it’s essential to act immediately to protect your funds, data, and identity. Here’s what you should…
1 min readRead → - Help
How to Close Your Aurea Account
Under the General Data Protection Regulation GDPR, you have the right to be forgotten — meaning you can request the deletion of your Aurea account and all…
2 min readRead → - Help
How to Change the Legal Name on Your Aurea Account
If you’ve changed your legal name — due to marriage, divorce, or a court ruling — and need to update it on your Aurea account, the process is simple and…
1 min readRead → - Help
Troubleshooting: Phone Number Confirmation
Verifying your phone number is an essential step to help secure your Aurea account and ensure you receive important notifications in real time. If you’re…
1 min readRead → - Help
Why Does Aurea Need My Personal Information?
Why We Collect Your Data 🔒 Security: Identity verification is handled exclusively by our authorized partners: Wirex and Transak, via Sumsub, to prevent…
1 min readRead → - Help
Identity Verification: How It Works and Why It Matters
Verifying your identity is a key step to protect your account and unlock all services integrated within the Aurea platform. The process is simple, fast, and…
1 min readRead → - Help
Identity Verification: Accepted Documents
Verifying your identity with Aurea is fast, secure, and unlocks all the features of your all-in-one financial hub — in just a few minutes What Documents Are…
1 min readRead → - Help
Additional Information Requests Explained
At Aurea, keeping your account secure — and ensuring that our partner-connected services meet all necessary standards — is a top priority. Sometimes, to…
1 min readRead → - Guide
Top Up Your Wallet and Get Started
So, you’ve downloaded Aurea — now it’s time to actually use it.Whether you're looking to send money, invest, or explore the Web3 world, everything starts…
1 min readRead → - Help
Troubleshooting: Verification Issues Written By Aurea Hub
At Aurea, verification processes are made simple and secure thanks to the integration of trusted partners like Wirex and Transak — who rely on…
2 min readRead → - Help
Off-Ramp: Coverage, Payment Methods, and Fees on Transak
Selling crypto off-ramp through Aurea Hub is simple and secure thanks to Transak, our trusted partner. Here’s what you need to know about where it’s…
1 min readRead → - Guide
Welcome to Aurea App Tour
Welcome to Aurea — your all-in-one hub for managing money, crypto, and everything Web3. Whether you're checking your balance, sending funds, or diving into…
2 min readRead → - Help
Off-Ramp: How Can I Find the Transaction Hash After Sending Crypto?
When you sell crypto off-ramp through Aurea Hub, powered by Transak, you might need to check your transaction hash TXID. Here’s how to find it 👇 🔍 What Is a…
1 min readRead → - Help
What Is Off-Ramp and How Does It Work on Transak?
Besides buying crypto on-ramp, Aurea Hub — through our trusted partner Transak — also lets you sell crypto easily. This is called off-ramping — here’s how it…
1 min readRead → - Help
What Is the SEPA Processing Time on Transak?
When you use a SEPA bank transfer to buy crypto through Aurea Hub via Transak, it’s good to know what timing to expect. Here’s everything you need to know 👇…
1 min readRead → - Help
I Deleted My Account — What Happens to My Personal Information?
When you use Aurea Hub, crypto transactions and account management are securely handled by our partner Transak. If you delete your Transak account, here’s…
1 min readRead → - Help
How Can I Delete My Card Details on Transak?
When buying crypto through Aurea Hub, your card details are managed securely by Transak. If you want to delete your saved card, here’s how to do it 👇 🧹 How…
1 min readRead → - Help
What Should I Do if My Transak Account Is Suspended?
If you try to buy or sell crypto through Aurea Hub and find that your Transak account has been suspended, don’t worry — here’s what you need to know 👇 🔍 Why…
1 min readRead → - Help
How Can I Submit KYC on Transak?
Before you can buy or sell crypto via Aurea Hub, you’ll need to complete KYC Know Your Customer verification with our trusted partner Transak. Here’s how to…
1 min readRead → - News
Weekly SmartPills #1
EU ANTI-MONEY LAUNDERING Key Provisions of the New EU Anti-Money Laundering Regulation The EU Commission for Economic Affairs has voted in favor of the new…
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