When you use Aurea Hub, crypto transactions and account management are securely handled by our partner Transak. If you delete your Transak account, here’s what happens to your personal data 👇
🔒 How Is My Data Handled After Account Deletion?
- Transak follows strict data protection regulations (including GDPR and other applicable laws).
- Your personal information will be deleted or anonymized once legally permitted.
- However, some data must be retained for regulatory and compliance reasons (such as anti-money laundering (AML) and financial regulations).
Typical retention periods:
- Transaction records and identity verification documents must be stored for a legally mandated number of years — even after account deletion.
- After the retention period ends, all data will be permanently deleted or fully anonymized.
📌 Important Notes
- Data retention is required by law — it’s not optional for financial services like Transak.
- Aurea Hub does not store or manage your personal data — only Transak does.
💬 Need Help?
For any privacy or data-related questions:
- Contact Transak’s support via their official help page
- Or email us at 📩 help.aureahub@gmail.com — we’ll guide you where needed!