
When you buy crypto through Aurea Hub (via our trusted partner Transak), the amount you receive might differ slightly from the estimate you saw during the purchase.
Here’s why 👇
📊 What Can Affect the Final Amount?
- Network Fees (Blockchain Fees) These fees are dynamic and depend on network congestion at the time your transaction is processed.
- Exchange Rate Fluctuations Crypto prices can change between the time you start and complete your order. Transak applies the exchange rate at the moment your payment is confirmed.
- Payment Provider Fees Some banks or card providers may add fees on top of the transaction, impacting the final amount.
📌 Important Notes
- The estimate shown at checkout is based on real-time market conditions but can’t be locked until the payment is verified.
- Always check the final order summary after the transaction is completed.
💬 Need Help?
If you believe there’s a major discrepancy:
- Contact Transak’s support using the link in your order confirmation email
- Or reach out to us at 📩 help.aureahub@gmail.com
We’ll help you investigate and solve any issues!
